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Vision, Mission & Values

Vision - Be a world-class organization known for our superior service and innovative marketing.

Mission - Grow the economy of the Richmond Region by attracting conventions, meetings and visitors and ensuring that all have a great experience.

Values -

  • Inclusiveness
    • Collaboration
    • Diversity
    • Regional focus
  • Superior Service
    • Customer focused
    • Exceeding the promise
  • Integrity
    • A culture of honesty
    • Credibility
    • Fairness
  • Innovation
    • Creativity
    • Resourcefulness
    • Catalyst
  • Passion
    • Enthusiasm
    • High energy